Terms & Conditions

These Terms and Conditions (“Terms”) apply to purchases made through verdivb.com.

verdivb.com is operated by Zhengzhou Zhituo Network Technology Co., Ltd.

By placing an order through our Website, you acknowledge that you have read, understood, and agree that your purchase is subject to these Terms and any additional policies available on verdivb.com.

Scope of These Terms

These Terms apply to all purchases of products offered through VERDIVB.

Additional policies may also apply to your purchase, including:

  • Shipping Policy
  • Return & Refund Policy
  • Payment & Security Policy
  • Privacy Policy
  • Terms of Use
  • Product Support Information

Where applicable, these policies should be reviewed together with these Terms.

Our Products and Brand Philosophy

VERDIVB is a contemporary home and lifestyle brand focused on creating thoughtfully designed products that combine practical functionality, refined aesthetics, and everyday comfort.

We believe a home is more than a physical space. It is where daily routines happen, personal moments are created, and thoughtful design choices shape the way people experience everyday living.

Our collection is inspired by the idea of creating living spaces that feel welcoming, balanced, and personal.

VERDIVB focuses on carefully selected home essentials including:

  • Bedding & Textiles
  • Chairs & Stools
  • Home Living Essentials

Each product is selected with attention to design, usability, comfort, material appearance, and how naturally it integrates into modern living environments.

Product Information

We make reasonable efforts to provide accurate information regarding product descriptions, materials, dimensions, colours, finishes, photographs, functionality, pricing, and availability.

However, actual product appearance may vary slightly due to:

  • Screen or display settings
  • Lighting conditions
  • Photography methods
  • Manufacturing variations
  • Material characteristics
  • Texture differences
  • Product batch variations
  • Design or packaging updates

Home products featuring natural textures, fabric surfaces, finishes, colors, patterns, or handcrafted-inspired details may have minor variations.

Such variations are considered normal characteristics of materials and production processes and do not necessarily represent product defects.

We reserve the right to correct errors, update product information, adjust availability, or modify Website content when reasonably necessary.

Product Categories

Bedding & Textiles

VERDIVB bedding and textile products are designed to bring comfort, softness, and visual harmony into everyday living spaces.

Materials, textures, dimensions, and finishes may vary slightly depending on production methods and product versions.

Customers should review product descriptions, specifications, and care instructions before purchase.

Chairs & Stools

Our seating collection focuses on combining modern design with practical everyday usability.

Product dimensions, structural details, materials, and finishes may vary depending on individual designs.

Customers should ensure that selected products are suitable for their intended space and usage requirements.

Home Living Essentials

Our home essentials collection includes functional and decorative products designed to support comfortable and organized living environments.

Product-specific details, specifications, and usage recommendations will be provided on the relevant product pages.

Orders and Acceptance

After submitting an order, you may receive an automated order confirmation.

This confirmation confirms that we have received your order request but does not necessarily mean that the order has been accepted or shipped.

VERDIVB reserves the right to refuse, limit, verify, or cancel orders where reasonably necessary, including situations involving:

  • Payment authorization failure
  • Suspected fraud
  • Unauthorized payment activity
  • Inventory limitations
  • Incorrect pricing information
  • Website errors
  • Duplicate or unusual orders
  • Shipping restrictions
  • Unauthorized resale activity
  • Legal or regulatory requirements

If an order is canceled after payment has been successfully processed, an appropriate refund will be issued according to applicable payment procedures.

Order Changes and Cancellations

If you need to modify or cancel an order, please contact us as soon as possible:

service@verdivb.com

We will make reasonable efforts to assist before order processing begins.

However, changes or cancellations cannot always be guaranteed after an order enters:

  • Processing
  • Picking
  • Packing
  • Fulfillment
  • Shipping preparation
  • Dispatch

Once an order has shipped, our Return & Refund Policy will apply.

Prices

All product prices displayed on verdivb.com are shown in United States Dollars (USD) unless otherwise stated.

Prices may vary depending on:

  • Product selection
  • Product size or variation
  • Materials and finishes
  • Quantity purchased
  • Promotional campaigns
  • Shipping destination
  • Applicable taxes or fees

The final amount payable will be displayed during checkout before you complete your purchase.

VERDIVB reserves the right to update prices, correct pricing errors, or modify product availability at any time for future purchases.

If an obvious technical or pricing error occurs, we may contact you before fulfillment to provide available options or cancel the affected order where appropriate.

Taxes and Additional Charges

Applicable taxes, shipping fees, and other order-related charges will be displayed during checkout where required or available.

International orders may be subject to additional charges, including:

  • Customs duties
  • Import taxes
  • Brokerage fees
  • Local handling charges
  • Government-required fees

Unless otherwise stated, such charges are generally the responsibility of the customer.

Payment

Available payment methods are displayed during checkout and may vary depending on:

  • Customer location
  • Device type
  • Order value
  • Available payment providers

By submitting payment information, you confirm that:

  • You are authorized to use the selected payment method.
  • The information provided is accurate and complete.
  • You authorize the applicable payment amount to be processed.

All transactions may be subject to authorization, verification, fraud prevention, and security checks.

Promotions and Offers

VERDIVB may occasionally provide promotional benefits including:

  • Discount codes
  • Limited-time offers
  • Product bundles
  • Special pricing
  • Shipping promotions

Promotional offers may include additional conditions such as:

  • Expiration dates
  • Minimum purchase requirements
  • Product exclusions
  • Regional restrictions
  • Quantity limitations
  • Customer eligibility requirements

Unless otherwise stated, promotions cannot be combined and cannot be applied retroactively to completed orders.

We reserve the right to modify, suspend, or discontinue promotional offers where permitted by applicable law.

Shipping and Delivery

Shipping methods, estimated delivery times, tracking information, shipping costs, and related matters are governed by our Shipping Policy.

Any delivery date or timeframe provided by VERDIVB is an estimate unless expressly stated otherwise.

Delivery may be affected by circumstances beyond our reasonable control, including:

  • Carrier delays
  • Customs processing
  • Weather conditions
  • Transportation disruptions
  • Public holidays
  • Remote delivery locations
  • Local delivery conditions

Customers are responsible for providing complete and accurate shipping information during checkout.

VERDIVB home products may include materials such as textiles, fabrics, upholstered surfaces, structural components, or decorative finishes.

We take reasonable measures to package products securely for transportation; however, customers should inspect all products promptly after delivery.

Returns and Refunds

Returns, refunds, exchanges, damaged products, incorrect orders, and related procedures are governed by our Return & Refund Policy.

Customers should contact VERDIVB customer support before returning products so that our team can review the request and provide appropriate instructions.

Nothing in these Terms limits consumer rights that cannot legally be excluded under applicable law.

Damaged, Defective, or Incorrect Products

If your VERDIVB product arrives damaged, defective, incomplete, or different from the item ordered, please contact us as soon as reasonably possible.

We may request supporting information including:

  • Order number
  • Product photographs
  • Packaging photographs
  • Shipping label photographs
  • Video evidence where appropriate

Please keep the product and original packaging until our customer support team has completed its review.

Depending on the situation and applicable law, available resolutions may include:

  • Replacement
  • Refund
  • Repair
  • Other appropriate solutions

Product Use and Care

VERDIVB products should be used according to their intended purpose and applicable:

  • Product instructions
  • Care recommendations
  • Safety guidance
  • Product specifications

Bedding & Textile Care

For bedding, fabrics, and textile products:

  • Follow the recommended washing and care instructions.
  • Avoid unsuitable cleaning methods.
  • Protect products from unnecessary moisture or harsh chemicals.
  • Store products in clean and dry conditions when not in use.
  • Follow material-specific care guidance.

Chairs & Stools Care

For chairs, stools, and seating products:

  • Use products according to intended weight and usage requirements.
  • Avoid excessive force or improper movement.
  • Place products on suitable surfaces.
  • Protect finishes and materials from unnecessary damage.
  • Follow product-specific maintenance instructions.

Home Living Essentials Care

For home accessories and lifestyle products:

  • Handle products according to material characteristics.
  • Avoid abrasive cleaning materials unless specifically recommended.
  • Store products appropriately.
  • Follow any instructions provided with the product.

Indoor and Outdoor Use

Unless a product page specifically states otherwise, VERDIVB products are primarily designed for indoor environments.

Products should be protected from unnecessary exposure to:

  • Excessive moisture
  • Extreme temperatures
  • Direct sunlight for extended periods
  • Harsh chemicals
  • Improper environmental conditions

Any outdoor suitability, water resistance, or special-use claim applies only where specifically stated for the individual product.

Product Dimensions and Natural Variations

Measurements provided on verdivb.com are intended as product references.

Minor variations may occur due to:

  • Manufacturing processes
  • Measurement methods
  • Material characteristics
  • Production batches
  • Design updates

Natural material characteristics, fabric textures, finishes, and handcrafted-inspired details may result in slight differences between individual products.

Product Warranty

Certain VERDIVB products may include limited warranty coverage where specifically stated.

Where applicable, warranty duration, coverage, exclusions, and claim procedures will be described on the relevant product page or warranty information page.

Warranty coverage is separate from statutory consumer rights.

Personal Use

Products purchased through verdivb.com are intended primarily for lawful personal, household, interior, or gifting purposes unless otherwise agreed by VERDIVB in writing.

Commercial resale, redistribution, or unauthorized business use may be restricted where reasonably necessary to protect our products, customers, and business operations.

Prohibited Activities

You may not use verdivb.com, our ordering systems, or related services for activities including:

  • Fraudulent purchases or transactions.
  • Unauthorized payment activity.
  • Abuse of promotions, discounts, or offers.
  • Manipulation of checkout or Website systems.
  • Misuse of refund or return procedures.
  • Unauthorized commercial resale.
  • Interference with Website security.
  • Attempting to access restricted systems or information.
  • Any unlawful, misleading, or deceptive activity.

VERDIVB reserves the right to take reasonable actions to protect customers, our Website, payment systems, and business operations when suspicious or unauthorized activity is identified.

Intellectual Property

Unless otherwise stated, all Website content including:

  • VERDIVB branding
  • Logos
  • Product names
  • Product descriptions
  • Images
  • Graphics
  • Videos
  • Website layouts
  • Original written content
  • Design elements

is owned by, licensed to, or used with authorization by VERDIVB, Zhengzhou Zhituo Network Technology Co., Ltd., or the applicable rights holder.

Website content may not be copied, reproduced, modified, distributed, commercially exploited, or used without appropriate authorization except where permitted by applicable law.

Third-Party Services

VERDIVB may use third-party providers to support our business operations, including:

  • E-commerce infrastructure
  • Payment processing
  • Shipping and logistics
  • Order fulfillment
  • Customer support
  • Analytics services
  • Advertising services
  • Fraud prevention systems
  • Website security services

Third-party services may operate under their own terms, conditions, and privacy policies.

VERDIVB is not responsible for independent third-party services that we do not operate or control.

Electronic Communications

By placing an order, creating an account, or contacting VERDIVB electronically, you agree that we may communicate with you electronically where appropriate.

Electronic communications may include:

  • Order confirmations
  • Payment notifications
  • Shipping updates
  • Tracking information
  • Customer service responses
  • Return and refund communications
  • Security notices
  • Important service updates

Marketing communications are handled separately according to applicable consent requirements.

Privacy

Your collection, use, disclosure, and protection of personal information are described in our Privacy Policy.

By using verdivb.com, you acknowledge that personal information may be processed according to our Privacy Policy and applicable privacy laws.

Disclaimer

To the fullest extent permitted by applicable law, verdivb.com and related services are provided on an “as available” and “as is” basis.

While we make reasonable efforts to maintain accurate Website information, we do not guarantee that:

  • The Website will always operate without interruption.
  • All information will always be completely error-free.
  • Every technical issue will be resolved immediately.
  • All product colors or details will appear exactly identical on every device.

Product images and descriptions are intended to represent products as accurately as reasonably possible. Minor variations may occur due to materials, manufacturing processes, or display conditions.

Nothing in these Terms excludes warranties, guarantees, consumer rights, or remedies that cannot legally be excluded.

Limitation of Liability

To the maximum extent permitted by applicable law, VERDIVB and Zhengzhou Zhituo Network Technology Co., Ltd. will not be responsible for indirect, incidental, special, consequential, exemplary, or punitive damages arising from:

  • Purchases made through verdivb.com.
  • Use of products.
  • Website access.
  • Service interruptions.
  • Third-party services.

Nothing in these Terms limits:

  • Liability that cannot legally be excluded.
  • Mandatory consumer protection rights.
  • Legal remedies available under applicable law.

Consumer Rights

Depending on your country, state, province, or region, you may have consumer rights relating to:

  • Product quality.
  • Product conformity.
  • Defective products.
  • Repairs.
  • Replacement products.
  • Returns and refunds.
  • Cancellation rights.

Nothing in these Terms is intended to remove or restrict rights that cannot legally be waived.

Where mandatory consumer laws provide greater protection, those legal rights will continue to apply.

Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will remain effective to the fullest extent permitted by applicable law.

Changes to These Terms

VERDIVB may update these Terms from time to time to reflect changes in:

  • Business operations.
  • Product collections.
  • Website functionality.
  • Store policies.
  • Legal requirements.
  • Regulatory obligations.

Updated versions will be published on this page with the revised effective date.

The Terms in effect at the time an order is placed will generally apply to that transaction unless applicable law requires otherwise.

Contact Us

If you have questions regarding these Terms and Conditions, an order, a product, or any store-related matter, please contact us.

Brand:
VERDIVB

Website:
verdivb.com

Legal Entity:
Zhengzhou Zhituo Network Technology Co., Ltd.

Registered Address:
Room 101, 1st and 2nd Floors, Building 1, No. 6, D1 Road, Gangou Village, Huiguo Town, Gongyi City, Zhengzhou, Henan Province

Unified Social Credit Code:
91410181MAEFP4LW9U

Customer Support Email:
service@verdivb.com

verdivb.com is owned and operated by Zhengzhou Zhituo Network Technology Co., Ltd. The company is responsible for the operation of the online store, customer support, order coordination, and related e-commerce activities.

VERDIVB is committed to shaping inspired living spaces through intentional design, thoughtful home solutions, and products that bring comfort, function, and modern aesthetics into everyday life.

VERDIVB
Intentional Design. Everyday Comfort. Inspired Living.