Payment & Security

Payment Methods

Available payment methods will be displayed during checkout. Payment options may vary depending on your location, selected currency, device, order details, and available payment services.

Only payment methods displayed during checkout can be used to complete your purchase.

Payment Authorization

All orders placed through VERDIVB are subject to payment authorization, verification, and security review procedures.

Your payment provider, bank, card issuer, or financial institution may:

  • Approve or decline payment transactions
  • Request additional verification information
  • Apply temporary authorization holds
  • Set transaction limitations or security requirements

VERDIVB does not control approval decisions, verification processes, authorization periods, or release schedules managed by independent payment providers or financial institutions.

If your payment is declined, please confirm your payment information, contact your bank, or select another available payment method.

Checkout Security

VERDIVB uses Shopify as its ecommerce platform together with trusted third-party payment providers to support secure checkout and payment processing.

Payment transactions may be handled through systems operated by Shopify, payment processors, card networks, banks, and other authorized financial service providers.

We take reasonable measures to maintain a secure shopping experience. However, no online transmission method, electronic storage system, or payment process can guarantee complete security.

For your protection, we recommend:

  • Using trusted devices and secure networks
  • Keeping account credentials confidential
  • Confirming you are visiting verdivb.com before entering payment details
  • Never sending sensitive payment information through email

VERDIVB will never request your complete credit card number, CVV/security code, online banking password, or other confidential financial information by email.

Pricing and Order Total

Before completing payment, checkout will display:

  • Product price
  • Quantity
  • Discounts
  • Shipping charges
  • Applicable taxes
  • Final order total

Please carefully review all order details before submitting your payment.

Currency and Foreign Exchange

All prices on VERDIVB are displayed and processed in U.S. dollars (USD).

If your payment method uses another currency, your bank or payment provider may apply:

  • Currency conversion rates
  • Foreign transaction fees
  • Exchange rate adjustments
  • Additional financial institution charges

These fees and rates are determined independently by your payment provider and are not controlled by VERDIVB.

Temporary Authorization Holds

Some banks or payment providers may display temporary or pending authorization amounts before a transaction is fully completed.

A pending authorization does not necessarily represent a completed payment.

If payment fails or an order is canceled, the release timing of authorization funds depends on your bank, card issuer, or payment provider.

Failed or Declined Payments

Payments may fail due to:

  • Incorrect payment details
  • Insufficient funds
  • Bank restrictions
  • Billing information mismatch
  • Security verification requirements
  • Technical or network problems

If payment authorization cannot be completed, your order may not be successfully processed.

Duplicate or Unexpected Charges

If you believe you have received multiple charges for the same order, please check whether one transaction is still pending.

If you believe an incorrect charge has occurred, contact us:

Email: service@verdivb.com

Please provide:

  • Order number
  • Email address used during checkout
  • Transaction date
  • Charged amount

For security reasons, do not send complete payment card numbers, security codes, passwords, or banking credentials by email.

Discount Codes and Promotions

Discount codes must be applied before checkout completion.

Promotional offers may include:

  • Eligibility requirements
  • Expiration dates
  • Minimum purchase requirements
  • Product exclusions
  • Geographic restrictions
  • Usage limitations

Unless otherwise stated, promotions cannot be combined, exchanged for cash, or applied retroactively to completed orders.

Taxes and Additional Charges

Applicable taxes and shipping costs will be displayed during checkout where required.

International orders may be subject to customs duties, import taxes, brokerage fees, or other local charges depending on destination regulations.

Refunds

Approved refunds are generally issued to the original payment method used during purchase.

After VERDIVB processes a refund, your bank, card issuer, or payment provider may require additional time before funds appear in your account.

Processing times are controlled by financial institutions and are outside VERDIVB's control.

Payment Verification and Fraud Prevention

To protect customers and maintain a secure shopping environment, certain transactions may require additional review.

VERDIVB may delay processing, request verification, refuse orders, or cancel transactions when necessary due to:

  • Suspected fraud
  • Unauthorized payment activity
  • Failed verification
  • Unusual order activity
  • Security concerns

Payment Privacy

Payment information may be processed by:

  • VERDIVB
  • Shopify
  • Payment processors
  • Banks and card issuers
  • Fraud prevention providers
  • Shipping and fulfillment partners when necessary

For additional information about personal information handling, please review our Privacy Policy.

Contact Us

Brand: VERDIVB

Website: verdivb.com

Legal Entity:
Zhengzhou Zhituo Network Technology Co., Ltd.

Registered Address:
Room 101, 1st and 2nd Floors, Building 1, No. 6, D1 Road, Gangou Village, Huiguo Town, Gongyi City, Zhengzhou, Henan Province

Unified Social Credit Code:
91410181MAEFP4LW9U

Customer Support Email:
service@verdivb.com

For order-related inquiries, please include your order number and checkout email address so our support team can assist you efficiently.

VERDIVB.com is operated by Zhengzhou Zhituo Network Technology Co., Ltd.