Privacy Policy

Last updated: October 8, 2026

VERDIVB operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you with a carefully designed home and lifestyle shopping experience (the “Services”).

The VERDIVB online store is owned and operated by Zhengzhou Zhituo Network Technology Co., Ltd. VERDIVB is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use, disclose, and process your personal information when you visit verdivb.com, browse our home collections, purchase products, interact with our advertisements, contact customer support, or otherwise communicate with us.

If there is any conflict between our Terms of Service and this Privacy Policy regarding the collection, processing, use, or disclosure of personal information, this Privacy Policy will control regarding those matters.

Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge and agree to the privacy practices described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be associated with you.

Personal information does not include information that has been anonymized or appropriately de-identified so that it can no longer reasonably identify an individual.

Depending on how you interact with VERDIVB, your location, applicable laws, and your privacy choices, we may collect or process the following information:

  • Contact information, including your name, email address, telephone number, billing address, and shipping address.
  • Account information, including login credentials, saved addresses, preferences, and account settings where applicable.
  • Order and transaction information, including products viewed, products added to cart, purchased products, returned items, exchanged items, order history, payment status, and transaction identifiers.
  • Payment-related information processed through third-party payment providers. We generally do not store complete payment card numbers or card security codes.
  • Customer service information, including messages, order details, product questions, photographs, and other information you voluntarily provide when contacting us.
  • Device information, including browser type, device type, operating system, IP address, network information, and online identifiers.
  • Website usage information, including pages viewed, product interactions, search activity, shopping-cart activity, checkout activity, referring URLs, and visit dates and times.
  • Advertising and analytics information, including campaign interactions, conversion events, advertising identifiers, and measurement information where permitted by law.
  • Cookie and privacy preference information, including consent selections and browser or device privacy signals.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you when you create an account, place an order, contact us, subscribe to communications, or provide information voluntarily.
  • Automatically through our Website using cookies, pixels, scripts, tags, local storage, server logs, and similar technologies.
  • From Shopify and other service providers supporting our online store operations.
  • From payment processors and payment service providers.
  • From shipping, warehouse, fulfillment, and logistics partners.
  • From advertising, analytics, attribution, and measurement providers.
  • From fraud-prevention, security, and risk-management providers.
  • From other business partners or third parties where permitted by applicable law.

How We Use Your Personal Information

We may use personal information depending on how you interact with our Services and the products or features you use.

Providing and Improving Our Services

We use personal information to operate verdivb.com, process orders, arrange delivery, provide tracking information, maintain shopping functionality, manage accounts, handle returns and exchanges, answer customer questions, and improve your shopping experience.

Payments and Transactions

We may use personal information to process payments, confirm transactions, maintain order records, prevent fraudulent transactions, manage refunds, and support cancellations.

Marketing and Advertising

Where permitted by applicable law, we may use information to understand customer interests, measure advertising effectiveness, improve marketing activities, attribute purchases, and provide communications regarding VERDIVB products and offers.

Website Analytics and Improvement

We may analyse Website activity, browsing patterns, product interactions, and customer behaviour to improve Website performance, product presentation, and overall user experience.

Security and Fraud Prevention

We may process information to identify, investigate, prevent, or respond to fraud, unauthorized activity, security issues, misuse, or other potentially harmful activities.

Communication With Customers

We may use your information to provide customer support, respond to inquiries, send order updates, delivery notifications, and maintain communication related to your purchases.

Legal and Compliance Purposes

We may process personal information to comply with applicable laws, regulations, legal obligations, tax requirements, accounting requirements, contractual responsibilities, and lawful government requests.

Cookies and Similar Technologies

VERDIVB and our service providers may use cookies, pixels, tags, scripts, APIs, local storage, and similar technologies to support Website functionality and improve customer experiences.

These technologies may be used to:

  • Enable essential Website operations.
  • Maintain shopping-cart and checkout functionality.
  • Remember Website preferences.
  • Improve Website security.
  • Analyse Website traffic and performance.
  • Measure advertising effectiveness.
  • Support marketing and advertising activities where permitted.

Cookies may include strictly necessary technologies, functional technologies, analytics technologies, and advertising technologies.

Where required by applicable law, we request consent before enabling non-essential analytics or advertising technologies.

You may manage cookie preferences through the controls available on our Website.

Advertising, Analytics and AppLovin

VERDIVB may work with advertising, analytics, attribution, and measurement providers to understand customer interactions, measure campaign performance, improve advertising activities, and prevent fraudulent activity.

One advertising and measurement partner we may work with is AppLovin Corporation (“AppLovin”).

Where enabled, AppLovin technologies may include cookies, pixels, scripts, APIs, or similar integrations.

Depending on technical configuration, applicable law, and your privacy choices, information processed may include:

  • IP address.
  • Browser and device information.
  • Device or advertising identifiers.
  • Website browsing activity.
  • Product views and shopping interactions.
  • Cart and checkout activity.
  • Purchase and conversion events.
  • Advertising interactions and campaign information.
  • Location-related information where applicable.
  • Cookie and privacy preference signals.

AppLovin may process information for advertising measurement, conversion attribution, advertising optimization, fraud prevention, security, and interest-based advertising where permitted by applicable law.

We do not intentionally provide AppLovin with sensitive personal information for advertising purposes.

For more information about AppLovin privacy practices, visit:
https://legal.applovin.com/privacy/

How We Disclose Personal Information

We may disclose personal information when reasonably necessary to operate our business, provide our Services, complete transactions, improve customer experiences, maintain Website security, measure advertising performance, or comply with applicable legal requirements.

Information may be shared with:

  • Shopify and other e-commerce platform providers.
  • Payment processors and payment service providers.
  • Shipping, warehouse, fulfillment, and logistics providers.
  • Customer support service providers.
  • Technology, hosting, security, and infrastructure providers.
  • Analytics and performance measurement providers.
  • Advertising and attribution providers, including AppLovin.
  • Fraud prevention and risk management providers.
  • Professional advisers including accountants, auditors, and legal advisers.
  • Government authorities, regulators, courts, or law enforcement where legally required.

We may also disclose information in connection with business transactions such as mergers, acquisitions, financing, restructuring, asset sales, bankruptcy, or similar corporate events.

Service providers process information according to applicable agreements and privacy obligations.

Relationship With Shopify

Our online store is hosted through Shopify.

Shopify may collect and process personal information related to your access and use of the Services in order to provide, maintain, secure, and improve Shopify services.

Information submitted through verdivb.com may be transmitted to Shopify and other service providers located in countries outside your country of residence.

Certain Shopify services may use information regarding interactions with our store and other participating merchants to improve applicable services.

For more information about Shopify privacy practices, please visit:

https://privacy.shopify.com/en

Targeted Advertising and Privacy Choices

Depending on applicable privacy laws, certain advertising-related processing activities may be considered targeted advertising, sharing, sale of personal information, or similar regulated activities.

Where applicable, you may have the right to opt out of these activities.

You may manage privacy choices by:

  • Using cookie preference controls available on our Website.
  • Rejecting non-essential advertising technologies where available.
  • Using available privacy preference tools.
  • Contacting us at service@verdivb.com.
  • Using supported browser or device privacy signals where applicable.

Where legally required and technically supported, we will respect applicable privacy signals, including Global Privacy Control (GPC).

Your choices may not remove all advertisements but may affect whether advertisements are personalized or how advertising performance is measured.

Marketing Communications

Where permitted by applicable law, VERDIVB may send promotional communications regarding products, collections, offers, and store updates.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the communication.

Even after unsubscribing, you may continue receiving transactional communications related to orders, payments, shipping, returns, account security, and customer support.

Third-Party Websites and Links

The Services may contain links to third-party websites, social platforms, payment services, or other online services.

These third-party services may have privacy practices different from ours.

VERDIVB is not responsible for the content, security, or privacy practices of third-party services that we do not control.

We recommend reviewing third-party privacy policies before providing personal information.

Children's Privacy

The VERDIVB Website and online shopping Services are intended for adult customers and are not designed for children.

We do not knowingly collect personal information directly from children where parental consent or another legal basis is required.

If you believe a child has provided personal information to us improperly, please contact us at service@verdivb.com so we can review and address the matter.

Security of Your Information

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no internet transmission, electronic communication, or storage system can be guaranteed to be completely secure.

Please do not send complete payment card numbers, passwords, or highly sensitive information through ordinary email or customer support channels.

Data Retention

We retain personal information only for as long as reasonably necessary for purposes including:

  • Processing and maintaining orders.
  • Providing customer support.
  • Managing returns, exchanges, and refunds.
  • Preventing fraud and maintaining security.
  • Resolving disputes.
  • Meeting legal, accounting, and regulatory requirements.

Retention periods may vary depending on the type of information, purpose of processing, and applicable laws.

Your Privacy Rights

Depending on where you live and applicable privacy laws, you may have rights regarding your personal information.

  • Right to Access: Request information about personal data we maintain about you.
  • Right to Delete: Request deletion of certain personal information.
  • Right to Correct: Request correction of inaccurate information.
  • Right to Portability: Request a portable copy of eligible information.
  • Right to Restrict or Object: Object to or restrict certain processing activities.
  • Right to Withdraw Consent: Withdraw consent where processing is based on consent.
  • Right to Opt Out: Opt out of targeted advertising or regulated data sharing where applicable.
  • Right to Appeal: Appeal certain privacy request decisions where applicable.
  • Right to Complain: Submit complaints to relevant data protection authorities.

To submit a privacy request, please contact:

service@verdivb.com

We may need to verify your identity before completing certain privacy requests.

We will not unlawfully discriminate against you for exercising applicable privacy rights.

United States Privacy Rights

Residents of certain United States states may have additional privacy rights under applicable state privacy laws.

These rights may include access, correction, deletion, portability, and the right to opt out of targeted advertising or certain disclosures of personal information.

Requests may be submitted through available Website privacy tools or by contacting:

service@verdivb.com

European Economic Area, United Kingdom and Similar Jurisdictions

Where GDPR, UK GDPR, or similar privacy laws apply, we may process personal information based on:

  • Performance of a contract.
  • Compliance with legal obligations.
  • Legitimate business interests.
  • Your consent.
  • Protection or exercise of legal rights.

Where processing relies on consent, you may withdraw consent at any time.

International Transfers

Our service providers, payment processors, technology partners, advertising providers, and logistics partners may operate in countries outside your country of residence.

Your personal information may therefore be transferred, processed, or stored internationally.

Where required by applicable law, we use appropriate safeguards including recognized contractual protections for international data transfers.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business operations, Website features, technologies, service providers, privacy practices, or applicable laws.

When changes are made, we will update the Last updated date shown at the beginning of this policy.

Contact Us

If you have questions regarding this Privacy Policy, our privacy practices, or wish to exercise applicable privacy rights, please contact us.

Brand: VERDIVB

Website: verdivb.com

Legal Entity:
Zhengzhou Zhituo Network Technology Co., Ltd.

Registered Address:
Room 101, 1st and 2nd Floors, Building 1, No. 6, D1 Road, Gangou Village, Huiguo Town, Gongyi City, Zhengzhou, Henan Province

Unified Social Credit Code:
91410181MAEFP4LW9U

Customer Support and Privacy Email:
service@verdivb.com

verdivb.com is owned and operated by Zhengzhou Zhituo Network Technology Co., Ltd. The company is responsible for the operation of the online store, customer service, order coordination, and related e-commerce activities.

VERDIVB is dedicated to creating thoughtful living experiences through intentional design, functional home solutions, and products that help customers build comfortable and inspiring spaces.